Privacy Notice

Last revised 19/08/2024

This privacy notice ("Privacy Notice") for SPACELAMA KFT ("the Company", "we", "us", or "our") outlines the methods and reasons we may collect, store, utilize, and/or share ("process") your information when you engage with our services such as domain name registration, domain name management, domain name transfer, DNS management, SSL certificates provision, and other related services ("Services"), including but not limited to:

Visiting our website, or any website that references this Privacy Notice
Interacting with us in various other contexts, including sales, marketing, or events

When you use or interact with any of our Services, you consent to the data processing, sharing, transferring and uses of your information as outlined in this Privacy Notice, which will only be done when necessary for the provision of the Services for you. In addition, you authorize us to transfer, process, store and use your information in countries other than your own in accordance with this Privacy Notice and to provide you with the Services.

Questions or concerns?
Reading this Privacy Notice will assist you in understanding your privacy rights and options. If you disagree with our policies and practices, please refrain from using our Services. Should you have further questions or concerns, please reach out to us at support@spacelama.com.

SUMMARY OF KEY POINTS

This summary presents crucial points from our privacy notice, with more details available in the table of contents below.

Who is the data controller?

The Company serves as the data controller, processing your data on its behalf. The contact details for the data controller are: support@spacelama.com The Company’s details Name: SPACELAMA KFT Registration Number: 13-09-234900 Registered Office: 15, Ráckeve, Március, Apt.: 3/B, 2300, Hungary

What Personal Information Do We Process?

The personal information we process depends on your interactions with the Company and the Services, the choices you make, and the products and features you use.

Do We Process Sensitive Personal Information?

We do not handle sensitive personal data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or information concerning a person's sex life or sexual orientation.

Do We Receive Information from Third Parties?

We may acquire information from public databases, marketing partners, social media platforms, and other external sources

How Do We Process Your Information?

We handle your information to provide, improve, and manage our Services, communicate with you, ensure security and prevent fraud, and comply with legal obligations. Additionally, we may process your information for other purposes with your consent.

In What Situations and With Which Types of Parties Do We Share Personal Information?

We may share your information in specific situations and with certain types of third parties.

How Do We Keep Your Information Safe?

We implement organizational and technical measures to protect your personal information. However, it is important to note that no method of electronic transmission over the internet or storage technology can be completely secure.

What are your rights?

You generally have the following rights regarding the processing of your personal data:

Right to Access: You have the right to request access to your personal data.
Right to Rectification: You have the right to request the correction of inaccurate data.
Right to Erasure: In specific cases, you have the right to request the deletion of some of your data.
Right to Restrict Processing: In certain situations, you can request the limitation of processing by the Company.
Right to Object: You have the right to object to the processing of your data based on your particular situation or, irrespective of your situation, to the use of your data for direct marketing purposes.
Right to Data Portability: You have the right to receive the data you have provided and/or request its transfer to another data controller.
Right to Post-Mortem Decisions: You have the right to decide the fate of your data after your death.

You also have the right to withdraw your consent to data processing at any time when consent is the legal basis for processing.

Additionally, you can lodge a complaint with your local supervisory authority or the supervisory authority in Hungary (Hungarian National Authority for Data Protection and Freedom of Information). Their contact details are available here: Hungarian National Authority for Data Protection and Freedom of Information .

How Do You Exercise Your Rights?

To exercise your rights, the easiest method is to contact us directly. We will review and address your request in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Want to Learn More About How We Handle Your Information?

For comprehensive details on how the Company manages the information we collect, please read the full Privacy Notice below.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide to Us

We gather personal data that you willingly share when you sign up for our Services, express interest in our products or Services, participate in activities on the Services, or otherwise engage with us.

The type of personal information we collect varies based on the context of your interactions with us, the choices you make, and the features you use. This may include:

Identification Information: Name, ID card and/or passport number, nationality, residence permit, place and date of birth, IP address and its location, user ID.
Contact Information: Postal and email addresses, telephone number.
Interaction Information: Customer experience, payment methods used, email exchanges.
Communication Information: Data related to emails and communications sent to you, including timestamps and dates.

Information Collected Automatically

We automatically gather certain data when you visit, use, or navigate our Services. This information does not specifically identify you but may include device and usage data such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This data is primarily required to maintain the security and functionality of our Services and for internal analytics and reporting.

Similar to many other companies, we also collect data through cookies and similar technologies. For more details, please refer to our Cookie Policy.

The automatically collected information may include:

Log and Usage Data: This encompasses service-related, diagnostic, usage, and performance details our servers gather when you access or use our Services. This data includes your IP address, device information, pages visited on our website, the referring website, subsequent websites accessed through our site, data volume transmitted, access status, operating system, browser type, settings and version, and details about your activity within the Services (e.g., date/time stamps, pages and files viewed, searches, and other actions).
Device Data: This includes information about the computer, phone, tablet, or other device you use to access the Services. Such information may consist of your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration details.
Location Data: This pertains to the location information of your device, which can be either precise or imprecise, depending on the device and settings. For instance, we may use GPS and other technologies to gather geolocation data. You can opt out of allowing us to collect this information by denying access or disabling location settings on your device. However, doing so may restrict certain functionalities of the Services.

Temporary data storage is essential for website visits to facilitate website delivery. Further storage of log files ensures the functionality of the website and the security of IT systems (particularly to prevent DDoS attacks). Unless otherwise specified, your IP address will be anonymized as soon as possible to prevent identification. The legal basis for temporary storage is the necessity to provide our website and fulfill a contract or process pre-contractual measures. Further storage with an anonymized IP address is based on our legitimate interest in protecting our IT systems. Personal evaluation of the data, especially for marketing purposes, does not occur without prior consent.

Account Registration Data

You may register a customer account. During registration, you are required to provide certain personal information marked as “mandatory fields,” which generally include:

Personal Details: First Name, Last Name, Company/Organization Name, Tax Registration Number, Address, Street/City/State, Province/Country/Zip Code, Country, Phone Number, Email Address.

For company registrations, additional information collected includes:

Company Details: First Name, Last Name, Email, Username, Phone Number, Company Name, Company Address, Street, City, State/Province, Country, ZIP/Postal Code, VAT ID, Preferred Currency, Referral Channel.

This information is utilized for customer identification and account management. The legal basis for processing this data is the necessity to fulfill contractual or pre-contractual obligations.

Furthermore, you may voluntarily provide additional data for our legitimate interest in further verification and more efficient communication.

You will need to create a User-ID and password to access your account. It is essential to ensure that your login credentials are not accessible to unauthorized individuals.

Payment Data

We use various payment options from third-party payment providers. If you choose one of these options, your payment details will be forwarded to the respective payment service provider for processing. These third-party providers handle your personal data as independent controllers according to their privacy policies. This transfer is essential for fulfilling the contract and is based on our legitimate interest in ensuring secure payment processing and preventing fraud.

Please refer to the Terms and Conditions, Terms of Use, and Privacy Policies of the respective payment providers:

Please note that we do not assume responsibility for any actions taken by the respective payment providers regarding your personal data.

Sensitive Information

We do not handle or process sensitive personal information.

Geolocation Information

We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide specific location-based services. You can modify our access or permissions in your device’s settings at any time.

All personal information you provide to us must be truthful, complete, and accurate. You must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

We utilize your data to provide, improve, and manage our Services, communicate with you, ensure security, prevent fraud, and comply with legal obligations. Additionally, we may use your information for other purposes with your consent.

Our processing of your personal data depends on your interactions with our Services and includes:

Account Creation and Management: We use your information to assist in creating and logging into your account, as well as maintaining its functionality.
Service Delivery: We use your data to provide the Services you have requested.
Customer Support: We use your information to respond to your inquiries and resolve any issues related to the services you have requested.
Administrative Communications: We use your information to send you important updates about our products, services, changes to our terms and policies, and other notifications.
Order Fulfillment: We handle your information to process and manage your orders, payments, returns, and exchanges made through our Services.
User-to-User Communications: We use your information if you engage in features that allow communication with other users.
Feedback Requests: We use your data to request feedback and to contact you about your experience with our Services.
Marketing Communications: We utilize your personal information to send you marketing and promotional messages according to your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
Targeted Advertising: We use your information to create and display personalized content and advertisements tailored to your interests and location. For more information, see our Cookie Policy.
Service Protection: We use your information to ensure the security of our Services, including monitoring for fraud.
Usage Analysis: We use data about how you interact with our Services to better understand usage patterns and improve our offerings.
Marketing Effectiveness: We utilize your information to assess the success of our marketing and promotional efforts and make them more relevant to you.
Vital Interests: We process your information when necessary to protect an individual’s vital interests, such as preventing harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

We adhere to the stipulations and requirements of the GDPR, processing your personal data only when we have a valid legal basis to do so.

The GDPR mandates that we disclose the legal bases we rely on to process your personal data. These include:

Consent: We may process your data if you have given us explicit permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract: We may process your data when necessary to fulfill our contractual obligations to you, including providing our services or taking steps at your request before entering into a contract.
Legitimate Interests: We may process your data when it is reasonably necessary for our legitimate business interests and those interests do not override your rights and freedoms. Examples include:

Sending you information about special offers and discounts on our products and services
Developing and displaying personalized and relevant advertising content
Analyzing how our services are used to improve them and enhance user engagement
Supporting our marketing activities
Diagnosing problems and preventing fraudulent activities
Understanding how users interact with our products and services to improve user experience

Legal Obligations: We may process your data when necessary to comply with our legal obligations, such as cooperating with law enforcement or regulatory agencies, exercising or defending our legal rights, or providing your information as evidence in legal proceedings.
Vital Interests: We may process your data when necessary to protect your vital interests or those of another person, such as in situations involving potential threats to the safety of any person.

Under European data protection laws, we are typically regarded as the “data controller” for the personal information described in this Privacy Notice, as we determine the means and purposes of the data processing we perform. This Privacy Notice does not cover personal data we handle as a “data processor” on behalf of our clients. In those instances, the client to whom we provide services and with whom we have a data processing agreement acts as the “data controller” responsible for your personal information, and we merely process your data according to their instructions. For more information about our clients’ privacy practices, please review their privacy policies and direct any questions to them.

If you are located in Canada, this section applies to you in addition to the preceding information

We may process your personal information if you have given explicit consent for a specific purpose or where your consent can be reasonably inferred. You can withdraw your consent at any time.

In certain exceptional circumstances, we may legally process your information without your consent under applicable laws, including but not limited to:

Individual's Best Interests: When collecting the information is clearly in the best interests of an individual and consent cannot be obtained in a timely manner.
Investigations and Fraud Prevention: For the purposes of investigations and detecting or preventing fraud.
Business Transactions: In the context of business transactions, provided certain conditions are met.
Witness Statements: If the information is in a witness statement and is necessary to assess, process, or settle an insurance claim.
Identifying Persons: For identifying injured, ill, or deceased individuals and communicating with their next of kin.
Financial Abuse: If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.
Investigations and Legal Compliance: If obtaining consent would compromise the availability or accuracy of the information and the collection is reasonable for investigating a breach of an agreement or a violation of Canadian or provincial laws.
Legal Obligations: If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court concerning the production of records.
Employment, Business, or Professional Context: If the information was produced by an individual during their employment, business, or profession, and the collection is consistent with the purposes for which the information was produced.
Journalistic, Artistic, or Literary Purposes: If the collection is solely for journalistic, artistic, or literary purposes.
Publicly Available Information: If the information is publicly available and specified by regulations.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share the personal information we collect with your consent and in the following situations:

Within Our Company: We may share data with any department or authorized personnel within our company or with any member of our corporate group, which includes any subsidiary or holding company as defined by Hungarian law.
With Business Partners, Suppliers, and Sub-contractors: We may share data with business partners, suppliers, and sub-contractors to fulfill any contract we enter into with them or with you concerning our Services.
With Service Providers: We may share data with service providers who perform data-related services on our behalf or assist us in enhancing and optimizing our website.
Business Transactions: We may share data with any person or entity as part of a business or asset sale, equity transaction, merger, acquisition, or in preparation for such events.
Legal Obligations: We may disclose your personal data to comply with legal requirements, such as laws, court orders, or to enforce rights under any applicable laws or agreements.
Protection of Rights: We may share data to protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others.

5. WHAT IS OUR POSITION ON THIRD-PARTY WEBSITES?

We do not take responsibility for the security of any information you share with third parties that are linked to or advertise on our Services but are not affiliated with us.

Our Services, including offer walls, may feature links to third-party websites, online services, or mobile applications and/or advertisements from third parties not associated with us. These links and advertisements may lead you to other websites, services, or applications. We do not guarantee the security or privacy practices of these third parties and are not liable for any loss or damage resulting from your use of these third-party websites, services, or applications.

The inclusion of a link to a third-party website, service, or application does not imply our endorsement. We cannot guarantee the safety and privacy of data you provide to any third parties. Information collected by third parties is not covered by this Privacy Notice. We are not responsible for the content, privacy, or security practices and policies of any third parties, including websites, services, or applications that may be linked to or from our Services.

You should review the privacy policies of such third parties and contact them directly with any questions or concerns.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may employ cookies and other tracking technologies to collect and store your information.

Our use of cookies and similar tracking technologies (such as web beacons and pixels) helps us access and store information. For comprehensive details about how we utilize these technologies and how you can manage your cookie preferences, please refer to our Cookie Policy.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We conduct business globally and may transfer your information to our trusted partners and service providers with servers located outside the European Economic Area (EEA). The privacy and data protection laws in these countries may differ from, and potentially be less stringent than, those in your own country. Consequently, your personal data may be subject to access requests from the government authorities, courts, or law enforcement under the relative applicable laws.

For any transfers of personal data from the EEA, Switzerland, or the United Kingdom to other entities as detailed in this Privacy Notice, we implement appropriate safeguards to ensure the legal processing and transfer of personal data. These safeguards may include the use of standard contractual clauses approved by the European Commission. We are committed to taking all necessary measures to protect your personal information in compliance with this Privacy Notice and applicable laws.

8. HOW LONG DO WE RETAIN YOUR INFORMATION?

We retain your personal information for as long as it is necessary to achieve the purposes outlined in this Privacy Notice, unless a longer retention period is mandated by law.

Your personal data will be kept only for the time required to fulfill the objectives described in this Privacy Notice, except where a longer retention period is mandated or permitted by law, such as for tax, accounting, or other legal requirements.

When we no longer have a legitimate business need to process your personal information, we will ensure it is either deleted or anonymized.

9. HOW DO WE KEEP YOUR INFORMATION SECURE?

We strive to safeguard your personal data through a combination of organizational and technical security measures.

We have established robust technical and organizational safeguards to secure the personal information we handle. Despite these efforts, it is important to note that no method of electronic transmission over the Internet or data storage can be completely secure. Therefore, we cannot guarantee absolute protection against unauthorized access, theft, or alteration by hackers, cybercriminals, or other unauthorized entities. Although we are dedicated to protecting your personal data, transmitting information to and from our Services is done at your own risk. We recommend accessing our Services only from a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

We do not deliberately gather data from individuals under the age of 18, nor do we direct our marketing efforts towards them.

We do not knowingly seek out or engage in marketing activities targeted at children under 18 years old. By using our Services, you confirm that you are either at least 18 years old or are a parent or guardian providing consent for a minor to use the Services. Should we learn that we have unintentionally collected personal information from users under the age of 18, we will deactivate the account and promptly remove the data from our records. If you become aware that we have collected information from a child under 18, please notify us at support@spacelama.com.

11. WHAT ARE YOUR PRIVACY RIGHTS?

You are entitled to certain rights regarding your personal information and how it is processed. Below is a summary of the legal grounds we rely on to process your personal data and your corresponding privacy rights:

Legal Grounds for Processing Your Personal Data

The reasons for collecting and using your personal data depend on the context and nature of the data:

Consent: We handle your data based on your consent, such as when you create an account or request specific marketing communications. You have the right to withdraw your consent at any time without affecting the lawfulness of the processing before its withdrawal.
Legitimate Interests: We process your data when it is necessary for our legitimate interests, provided your rights do not override these interests. This includes fraud prevention, enhancing security, direct marketing, expanding our business, and improving our services and website functionality.
Performance of a Contract: We process your data to fulfill our contractual obligations to you.
Legal Obligations: We process your data to comply with legal requirements, such as producing audited accounts or responding to legal processes.
Legal Claims: We may process your data to manage any legal claims, whether initiated by you or against you.

For further details about the legal basis for processing your data, please refer to the “How Can You Contact Us” section below.

Your Rights

Access Your Data: You have the right to know if we are processing your data and to request access to the information outlined in this Privacy Notice. You can also request a copy of your data. Submit requests at support@spacelama.com. We may need to verify your identity and ask for additional details to locate your data.
Restrict Processing: You can request that we limit the processing of your data in certain situations, such as if you dispute its accuracy, if the processing is unlawful but you oppose deletion, if we no longer need the data but you require it for legal claims, or if you object to the processing pending verification of our legitimate grounds.
Correct Your Data: You have the right to request corrections to any inaccurate data and to complete any incomplete data.
Delete Your Data: You can request deletion of your data if it is no longer necessary for the purposes it was collected, if we lack a legal basis for its use, if we are required by law to delete it, if you withdraw consent, or if you object to processing based on our legitimate interests without overriding reasons for processing. Note that this right is not absolute, and we may need to retain some information for legal obligations or administrative purposes, such as record-keeping or detecting fraud. Data retention is outlined in the “How Long We Keep Your Personal Data” section above.
Object to Processing: You can object to the processing of your data when it is based on our legitimate interests or your consent.
Data Portability: You can request a copy of your data in a structured, commonly used, machine-readable format and ask us to transfer it to another data controller. This right applies to data processed based on your consent or for performing a contract with you.
Posthumous Data Management: You have the right to specify the handling of your data after your passing, including whether it should be deleted, retained, or transferred to a designated individual.

You have the right to withdraw your consent to data processing at any time when consent is the legal basis for processing. To exercise any of these rights, please contact us as described in the “How Can You Contact Us” section below.

Filing a Complaint

If you have concerns about how we process your personal data, please contact us, and we will try to resolve your issues. If you feel your concerns are not addressed, you may file a complaint with your local supervisory authority:

EU Data Protection Authorities (DPAs): Contact details are available here: EDPB Members .
Hungarian National Authority for Data Protection and Freedom of Information: Details can be found here: NAIH .
Swiss Federal Data Protection and Information Commissioner (FDPIC): Contact details are here: FDPIC .
Information Commissioner’s Office (United Kingdom): Contact details are here: ICO .

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Many web browsers and mobile operating systems offer a Do-Not-Track ("DNT") feature or setting that you can activate to indicate that you do not want your online browsing activities monitored and collected. Currently, there is no universally accepted standard for recognizing and implementing DNT signals. Therefore, we do not respond to DNT browser signals or other mechanisms that automatically communicate your preference not to be tracked online. If a standardized approach to online tracking is established and we are required to comply, we will update this Privacy Notice accordingly.

13. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice periodically. Each new version will be marked with a "Revised" date and will take effect once posted. For significant changes, we will notify you by prominently posting a notice of the changes or by sending you a direct notification. We encourage you to review this Privacy Notice regularly to stay informed about how we are protecting your information.

14. HOW CAN YOU CONTACT US?

For questions, comments about this Privacy Notice, or to file a complaint or request, you may contact us by email at support@spacelama.com, or by mail at: SPACELAMA KFT 15, Ráckeve, Március, Apt.: 3/B, 2300, Hungary.